Thousands of companies work to improve their services and businesses every day by using
Testers who anonymously go into stores and report back to the companies on everything
from cleanliness, customer service to quality control.
Being a tester is a very flexible, fun job with lots of benefits.
Let's get you started on your first Testing Assignment.
To excel as a Tester/secret shopper you must be good at paying attention to your
surroundings and remembering details. Remember the name of each employee you interact
with, the clothing they are wearing and if they greet you politely. You might be asked to
rate the product given in terms of quality or how long it took the employees to make.You
might be required to ask assistance of the employees and rate their helpfulness.
If youforget important details you may not get good ratings. It is a good idea to take notes after
each assignment.Keep a notebook and pen; in the car so that you can record information
you are likely to forget later on. You can even keep notes on your phone if it helps.
Follow the directions exactly as they are given to you "If you do not purchase the right
item you may not be paid" You must remain anonymous or it defeats the purpose of secret
shopping.